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Title
Text copied to clipboard!PR Manager for Client Relations
Description
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We are looking for a PR Manager for Client Relations who will be responsible for establishing and maintaining effective communication between the company and its clients. Your main task is to create a positive company image through client interaction, reputation management, and coordination of PR campaigns aimed at meeting client needs. You will work closely with marketing, sales, and customer support departments to develop strategies that strengthen client trust and loyalty. An important part of your role will be analyzing client feedback and responding promptly to their requests and issues. Additionally, you will actively participate in organizing events, presentations, and other communication activities that foster long-term client relationships. You will also oversee informational materials to ensure they align with corporate standards and values. If you possess excellent communication skills, can work well in a team, and are eager to grow in PR and client communications, we would be happy to have you on our team.
Responsibilities
Text copied to clipboard!- Establishing and maintaining client relationships
- Developing and implementing PR strategies to enhance client experience
- Organizing and conducting PR events
- Monitoring and analyzing client feedback
- Preparing informational materials and press releases
- Collaborating with marketing and sales departments
- Managing company reputation in clients' eyes
- Ensuring high level of customer service
- Coordinating work with external contractors and media
- Tracking effectiveness of PR campaigns
Requirements
Text copied to clipboard!- At least 2 years of experience in PR or customer service
- Excellent communication and presentation skills
- Knowledge of marketing and PR basics
- Ability to handle conflict situations
- High organizational skills and responsibility
- Familiarity with modern communication tools
- Ability to work both independently and in a team
- Proficiency in English at a high level
- Experience with CRM systems is a plus
- Willingness to learn and develop
Potential interview questions
Text copied to clipboard!- How do you build relationships with clients?
- Describe your experience in the PR field.
- What methods do you use for reputation management?
- How do you respond to negative client feedback?
- Tell us about your experience organizing events.
- Which communication tools do you find most effective?
- How do you evaluate the success of PR campaigns?
- How do you handle stressful situations?
- Which CRM systems have you used?
- Why do you want to work at our company?
